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Terms and conditions
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Whilst we will endeavour to match any design, or colour, all cakes are
handmade and therefore slight differences may occur.
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We reserve the right to use our artistic judgement when designing and
creating your cakes, and may need to adjust your order accordingly. However
should the need to alter the design arise, we will discuss this with you
first.
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We cannot be held responsible for any interference with the completed cake
once it has been collected/delivered.
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Once delivered/collected, the cake is no longer our responsibility.
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Most of our flowers and figures are handmade in sugar, therefore they are
edible, but as they contain wires and other non-edible supports we strongly
suggest that you don’t. They should be removed from your cake before it is
cut.
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You are responsible for ensuring that caterers/venues are aware of this
fact.
Deposits
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A deposit may be required when ordering novelty cakes, with the balance due
on collection/delivery. All deposits are non-refundable.
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A £50 deposit is required when ordering a wedding cake, with the outstanding
balance being due for payment no later than two weeks before the wedding
date. All deposits are non-refundable.
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If the final balance for your wedding cake is not received, we will not
proceed with your order.
Cancellations
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If a wedding cake is cancelled within 2 weeks of the wedding date, the full
outstanding balance will be payable.
Delivery and set up / Collection
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Wedding cakes can be collected up to 2 days before the wedding, or delivery
can be arranged to your reception venue. If delivery is required, please
book this at time of order.
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Details of delivery charges on request.
Wedding cake stands
There is a hire charge of £30 for all stands. . A cheque for £50 deposit is
required for all cake stands and plinths. This should be dated for the day of
delivery/collection and will be held until the hired items are returned. These
items are to be returned no later than 3 days after the event, but we can
collect them at an additional cost per mile.
Copyright © Favell Web Design 2010
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